Privacy Policy

This Privacy Policy applies to Bath Specialist Cleaning Solutions (referred to collectively as “Bath Specialist Cleaning Solutions”, "we", "our", and/or "us"), including all subsidiaries, affiliates, successors, and assigns. It governs our websites and services. We understand that you care about how your information is used and shared, and we take that responsibility seriously.

By visiting a Bath Specialist Cleaning Solutions website that displays this Privacy Policy, or by interacting with us in any way, you agree to the practices described in this policy. This Privacy Policy is also subject to the Bath Specialist Cleaning Solutions Services Agreement related to the services you utilize or purchase. For any questions, please contact us using the information provided on our website.

Information Collection

We collect information that you provide to us directly, such as your name, mailing address, telephone number, and email address. This can occur through our websites, via phone, email, or other means. Financial information, such as credit card details, is also collected when you purchase our products or services. We do not sell, share, or rent your financial information except as necessary to fulfill your orders.

Additionally, we may collect demographic data, like your postcode, gender, and age, as well as other information gathered through your interactions with our websites, including your IP address and browsing behavior. This information helps us improve our services and customize your experience. We use cookies and may allow third-party cookies to enhance your experience and serve you relevant advertisements.

Use of Personal Information

We use the information we collect to provide and improve our services, communicate with you, and fulfill your requests. We may also use your information for marketing purposes, but you can opt out of these communications at any time. In some cases, we may share your information with third parties, such as service providers, but only in ways that are consistent with this Privacy Policy.

Security

We take steps to protect your information, including using SSL encryption for financial transactions. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as necessary to provide our services, manage our business, or comply with legal obligations. If you have any questions about how long we keep your specific data, please contact us.

Contact Information

For any questions or concerns regarding this Privacy Policy, you can reach us at info@bathspecialistcleaningsolutions.co.uk or by mail at 98 Mount Road, Bath, Somerset, BA2 1LN.